Shipping Policy

We offer free shipping with an estimated delivery time of 10 - 14 business days.

ORDER PROCESSING & DELIVERY

1.Orders are processed within 1 - 3 business days.

2.Once placed, orders cannot be canceled or modified.

3.JEWILIO ships only on business days (Monday to Friday, excluding public holidays).

4.Orders placed on weekends will be processed on the next business day.

DAMAGED PACKAGES

We’re sorry if something went wrong with your order. If your package arrives damaged, you received the wrong item, or the size isn’t quite right, don’t worry - we’ve got you covered.

Please check our Exchange Policy for how to get it sorted. And if you need help, just reach out - we’re here for you.